Setu is the all-in-one OSS/BSS that unifies every workflow.
Automated 2-year IPDR retention, built-in subscriber consent management, and 100% Indian data residency. One sovereign platform for sales, provisioning, billing, workforce, inventory, and compliance.
Every month someone copies invoice numbers between sheets. CGST/SGST split is a formula that breaks. CA asks for data, you spend 2 days compiling.
"Install done at site" in a group of 47 people. No one knows which order. Field engineer photos lost in chat. Zero traceability.
Print job card, send someone to site, call customer, read OTP, sign paper, scan, email. In 2026.
TSP bills 100 Mbps, you bill customer 50 Mbps on different period. Nobody catches it until the audit. Margin leaks.
Feasibility check = calling 3 providers, waiting for callback. Takes 2 days. Customer goes to competition.
IPDR logs? Scattered across routers. Consent records? Non-existent. TRAI QoS due tomorrow and active circuits are in a spreadsheet somewhere.
Setu doesn't just digitise your workflow — it takes ownership of the complexity so your team can focus on growing the business, not firefighting operations.
Not a feature list. These are outcomes — running in production today, serving real Indian ISPs.
Lead to live circuit in one continuous pipeline. No spreadsheet handoffs, nothing falls between teams. Feasibility in seconds, not days.
GST invoicing your CA will thank you for. Auto tax split, e-invoice IRN, prepaid wallet — every rupee tracked, every audit covered.
Your field team, finally managed. Every task tracked from assignment to customer rating. SLA breaches caught before they happen.
AI and automation, built in. Not bolted on. From intelligent responses to event-driven notifications across every channel.
Every module an ISP needs — built in, not bolted on.
Full lifecycle with outage tracking, root cause analysis, and SLA monitoring.
Warehouses, stock levels, movement FSM, reorder alerts, and write-offs.
OTP-secured handover, HMAC-SHA256 verified, IP-logged, audit-proof.
Live circuit status from PRTG, Zabbix, LibreNMS, or Cacti.
REST API with JWT auth. HMAC-signed outbound webhooks for integrations.
Full history on every record. TRAI-ready exports on demand.
You keep your Tally, your PRTG, your Razorpay. Setu plugs into what you already run — zero migration friction.
Hosted entirely within India on MeitY-empanelled, CERT-In audited AWS Mumbai infrastructure. DPDP-ready tools, automated IPDR retention, and audit-proof record-keeping — built in, not bolted on.
Enables full DPDP Act 2023 (Digital Personal Data Protection) compliance. Subscriber consent capture, privacy notice management, data erasure workflows, breach notification tracking, and Data Principal rights — all built in. You are the Data Fiduciary; we provide the secure tools and audit trail.
Automated 2-year IP Detail Record retention and 1-click DoT audit reporting. Syslog capture, subscriber session correlation, and TRAI QoS data — exportable on demand. When the auditor calls, you're ready in minutes, not days.
Xceednet Software Solutions Private Limited — incorporated in Maharashtra under the Companies Act. Zero foreign equity. Zero offshore subsidiaries. Your vendor is subject to Indian law, Indian courts, and Indian regulators.
Compute, database, backups, and logs — all hosted on AWS Mumbai (ap-south-1). No CDN edge nodes abroad. No analytics sent offshore. Meets TRAI QoS and MeitY data localisation mandates out of the box.
Every ISP gets a dedicated PostgreSQL schema. Subscriber PII, billing data, and circuit records are physically separated at the database level — never co-mingled, never shared, never queryable across tenants.
Full history trail on every record. QoS reports, subscriber data, circuit inventory, payment ledger — exportable on demand for TRAI audits, DoT inspections, and CA compliance reviews.
We built Setu because we ran an ISP ourselves and got tired of stitching together Excel, WhatsApp, and prayer. This isn't a tool built by outsiders guessing what ISPs need — it's built from the NOC floor.
Founding Team — Xceednet Software Solutions Private Limited
We'll set up a demo tenant with sample data.
No pitch deck, just the product.
Plans start at ₹1,000/month*. No credit card. No sales call unless you want one.